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Hebrew fluent Customer Support

Hebrew fluent Customer Support

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  • Permanent
  • Cork, Ireland
  • 39K euro gross p/year USD / Year

P2P Customer Support fluent Hebrew 

 

 

Location: Cork, Ireland

Permanent contract

Salary: up to €39k

Full-time position based on a hybrid model

 

The role of a P2P Specialist – Invoicing, is to be the subject matter expert in Invoice Processing, Invoice Issue resolution, Customer Manager Tool “CSM” & Statement Matching for P2P, in adherence with Company Policies and Procedures. All Analysts are responsible for professional interaction with business partners/affiliates.

 

Key Responsibilities

  • Process accurately third-party invoices to ensure that timely payments are made to vendors and suppliers and ensure compliance with accounting requirements and internal guidelines.
  • Research, troubleshoot and resolve vendor invoice problems and ensure all account payable procedures inclusive of account payable adjustments are adhered to.
  • Engage with internal & external AP queries through our Customer Support tool – “CSM”, adhering to & mindful of SLAs (Service level agreements)
  • Promote our client’s Internal self -serve model
  • Work closely with the P2P Analysts to ensure completion of month-end closing activities for P2P.
  • Ensure all global documentation is appropriately updated for all Invoicing related.
  • Participate on projects related to process improvement or integration as the Invoicing SME.
  • Implement process improvements related to Invoicing Area.
  • Ensure controls are maintained and in compliance with corporate policies.
  • Build strong working relationships with local controllers and affiliates.
  • Ability to understand and implement new/updated policies and procedures, as required.
  • Understand and follow all compliance policies, laws, regulations, and The Red Book.
  • Ensure all SOx and Operational controls are completed and followed to level required and within the agreed timeframe.
  • Integrate compliance into daily activities.
  • Comply with any corrective actions.
  • Cooperate with investigations, monitoring, and audits.

 

 

Qualifications

 

  • Language – Hebrew essential.
  • Strong Data Management skills
  • Strong oral and written communication skills
  • Ability to navigate computerized data entry system or other relevant applications.
  • Strong oral and written communication skills

Desirable:

  • SAP Experience.
  • ARIBA and other invoicing experience
  • AP Knowledge
Upload your CV/resume or any other relevant file. Max. file size: 39 MB.

Job Overview
Offered Salary
39K euro gross p/year
Job Location
Cork, Ireland
Job Type
Permanent
Consultant