P2P Customer Support fluent Hebrew 

Location: Cork, Ireland

Permanent contract

Salary: up to €39k

Full-time position based on a hybrid model

The role of a P2P Specialist – Invoicing, is to be the subject matter expert in Invoice Processing, Invoice Issue resolution, Customer Manager Tool “CSM” & Statement Matching for P2P, in adherence with Company Policies and Procedures. All Analysts are responsible for professional interaction with business partners/affiliates.

Key Responsibilities

• Process accurately third-party invoices to ensure that timely payments are made to vendors and suppliers and ensure compliance with accounting requirements and internal guidelines.
• Research, troubleshoot and resolve vendor invoice problems and ensure all account payable procedures inclusive of account payable adjustments are adhered to.
• Engage with internal & external AP queries through our Customer Support tool – “CSM”, adhering to & mindful of SLAs (Service level agreements)
• Promote our client’s Internal self -serve model
• Work closely with the P2P Analysts to ensure completion of month-end closing activities for P2P.
• Ensure all global documentation is appropriately updated for all Invoicing related.
• Participate on projects related to process improvement or integration as the Invoicing SME.
• Implement process improvements related to Invoicing Area.
• Ensure controls are maintained and in compliance with corporate policies.
• Build strong working relationships with local controllers and affiliates.
• Ability to understand and implement new/updated policies and procedures, as required.
• Understand and follow all compliance policies, laws, regulations, and The Red Book.
• Ensure all SOx and Operational controls are completed and followed to level required and within the agreed timeframe.
• Integrate compliance into daily activities.
• Comply with any corrective actions.
• Cooperate with investigations, monitoring, and audits.

Qualifications

• Language – Hebrew essential.
• Strong Data Management skills
• Strong oral and written communication skills
• Ability to navigate computerized data entry system or other relevant applications.
• Strong oral and written communication skills

Desirable:

• SAP Experience.
• ARIBA and other invoicing experience
• AP Knowledge