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Order Management Specialist – GERMAN & FRENCH Speaker

Order Management Specialist – GERMAN & FRENCH Speaker

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  • Contract
  • Dublin
  • Salary: €35,000.00-€40,000.00 per year USD / Year

Order Management Specialist – B2B Associate – German & French speaker *Perfumes division

Location: Dublin

Full-time, FTC of 12 months with the posibility of permanent role, based in the office with 40 days a year work-from-home option

Salary: €35k – €40k DOE

Our client is one of the most prestigious brands and global players in the luxury market. They create, manufacture, distribute and sell high-end jewels, watches, perfumes and accessories in the most exclusive shopping areas in the world and selected distributors and more than 10.000 exclusive perfumeries.


  • Manage the order-to-shipping process for a dedicated client portfolio German & French speakers, while meeting internal SLAs and KPIs
  • Reply to inquiries from internal and external customers on our products and orders
  • Coordinate operational market activities for the assigned portfolio, effectively using all available resources.
  • Anticipate client needs by taking full ownership of your portfolio and a proactive approach to your day-to-day, using your German & French language proficiencies
  • Keep track of all issues related to customers, orders – and delivery process (pricing issues, product availability, miss-shipments, etc.)
  • Manage claims & reverse logistic for your client portfolio.
  • Reporting on market activities and trends for an informed decision.
  • Ensure your clientele is going through an order experience


  • Fluent in English, German, and French.
  • MS Office – in particular Excel.
  • Knowledge of SAP or similar.
  • Previous experience in Order Management or Customer Service or Logistics.

Job Type: Fixed term

Contract length: 12 months

Salary: €35,000.00-€40,000.00 per year


  • Order Management: 1 year (required)



  • German (required)
  • French (required)
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Salary: €35,000.00-€40,000.00 per year
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