Location: Porto, Portugal on site

Our client leading global provider of customer experience solutions and technology is looking for Content Moderators with fluent Italian language. Are you looking for an employer who embrace all different cultures, individualities, and personalities? Our client recognize that all our differences make us stronger together. They are offering clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and more! As a result of incredible growth, they’re looking for Italian fluent speakers to join our lively, fun-loving team in Porto to support them in providing exceptional experiences for some of the world’s biggest and most well-known brands.

If you would like to be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users- click APPLY button now! We are providing full training for the role, relocation support and great benefits.

What we can offer:

• Full-time, 6 months fixed term contract
• Base Salary – 950.00 €

  Language Adder – 200.00 €

  Meal Allowance – 7.23 € /per worked day

• Private Health insurance
• Relocation package
• A bright, modern, and exciting place to work
• Several training and career development opportunities
• Team events
• 25 paid vacation days
• Wellness break
• Free fruit, coffee and beverages and vending machines
• 5 weeks of training fully paid
• Rotative shift working scheduled with 2 days off p/week (24/7 (night shifts included)).

Responsibilities:

• Provide a content regulation service for a social media platform
• Ensure that the platform’s content and user accounts are accurately reviewed and actioned to ensure the safety of all users
• Maintain a high level of quality in each case that you review
• You will be effective in agreeing to social media policies
• Ensure training, standards and policies are provided

        Requirements:

• Fluent Italian (C2)
• Fast learner so you can develop your skills within a short period of time
• Good written and verbal skills in English
• Experience in text editing, revision or digital content analysis ideal but not a must
• Ability to distinguish self-beliefs from moderated content and policies
• Empathic
• Motivated and with a positive attitude;
• Attention to detail