Location: Dublin 24 (hybrid)

The E-Commerce Assistant will support the E-Commerce team by managing and monitoring the day-to-day running of our client’s website. Responsible for product listings, website management, research, and reporting to continuously improve customer experience and drive KPIs.

Responsibilities:

• Assist with maintenance of company website.
• Monitor new products listed by Buying Team.
• Review top products and update with unique content.
• Meet with Buying Team and suppliers on new product launches.
• Manage and make any necessary adjustments to company Trustpilot and Google My Business profiles.

E-Commerce Site Developments:

• Analyse customer journey and note potential improvements to be made.
• Assist E-Commerce Manager in updating partners on required site changes and ensuring any changes are delivered on time and on budget.
• Support the E-Commerce Manager inidentifying the changes required for the site and delivering a development plan.

Vendor Management:

• Liaise with external development and advertising partners.

Google Analytics:

• Oversee Google Analytics and report any issues to E-Commerce Manager.
• Monitor traffic, KPIs and map the customer journey.
• Assist in integrating key metrics in weekly and monthly department reports.

SEO:

• Improve SEO of the website to increase site traffic and conversion.

E-Commerce Monthly & Weekly Reporting:

• Provide insights on customer shopping trends to support product selection and identify gaps.
• Market research – competitor analysis and analysing new trends & technologies in order to improve website performance.
• Assist the E-Commerce team in the development and circulation of weekly and monthly reports to illustrate company performance.

E-Commerce Campaigns:

• Assist E-Commerce Digital Marketing Manager with monthly campaign switchover.
• Assist in launching impromptu website promotions.

Google AdWords / Social Advertising:

• Supporting execution of the digital marketing plans including PPC, email marketing, influencer marketing, retargeting and social media.
• Supporting the production of digital content for use across social media channels

Requirements:

• 1+ years’ experience in a similar role.
• Experience with the Magento platform and or similar.
• Understanding and experience in UX, Adobe Suite, Google Analytics and Website Content Management.
• Knowledge of SEO.
• Experience using MS Excel to a proficient standard.
• Knowledge of Klaviyo, photoshop/illustrator & Microsoft Dynamics NAV would be an advantage