Dutch-speaking Quality Assurance & Safety Labelling Analyst (social media)

Bespoke Recruitment
Dutch-speaking Quality Assurance & Safety Labelling Analyst (social media)
Specified Purpose Contract – Maternity leave (with possibility for extension)
Dublin, Hybrid
Our client is a leading short-form video hosting service and their Trust & Safety team’s commitment is to keep the online community safe.
The Quality Assurance team performs a critical function that supports the efforts to address objectionable or disturbing content. It is possible that this role will be exposed to harmful content on a daily basis.
Responsibilities:
– Perform daily audit on internal system;
– Provide analysis of errors and feedback to respective team;
– Work with training team to align policy understanding of QA and labellers;
– Provide support on Policy/Quality related questions on ad-hoc basis;
– Responsible in guiding new joiners in order to achieve ramp up target;
– Work closely with Safety Specialist in order to provide feedback on quality;
– Identify potential errors in policy and correct them in time;
– Conduct quality meeting with the team to analyse errors;
Requirements:
– Bachelor’s Degree or equivalent education/experience, advanced degree is preferred;
– Minimum 1 year working experience in Quality Assurance
– Experience in Content Moderation/Content Quality/Content Safety/Labelling will be an added advantage;
– Fluency in Dutch