Senior Analyst – BPKC – Order to Cash

(Must have SAP experience)

hybrid model 50/50 p/month 

Responsibilities:

• Participate in cross-functional projects or large projects within Order to Cash
• Lead small and medium projects within Order to Cash, utilizing project management techniques as appropriate
• Support Design and development of business process and technical solutions to the global SAP environment in partnership with information technology and business users
• Participate in requirements gathering, design, testing, documentation, and training activities for projects impacting Order to Cash
• Provide Order to Cash expertise to other project groups: P2P, GA, Treasury, Tax, Data groups, etc.

• Build relationships with business partners and end-users to grow business process knowledge
• Network with external parties to gain knowledge of latest business and technical trends, issues, and opportunities
• Leverage global Finance and Supply Chain business and technical experience to propose innovations that improve productivity and controls

• Work with process owners, controllers, Corporate Groups, GBS Center management, and auditors to ensure the system is compliant to all external requirements and internal productivity targets
• Prioritize system changes for break/fixes and enhancements in cooperation with the IDS and Data teams.
• Identify opportunities to maximize technology usage and benefits within the V&C and SC SAP environment
• Utilize data, analytics, and process mining tools and techniques to gain actionable business insights

• Provide initial consulting and problem resolution to end-users related to Order to Cash questions and issues
• Resolve business and technical issues impacting global and local processes
• Identify and act on incremental innovation opportunities based on consulting requests received
• Understand basic master data and its impact on transactional processing and reporting; provide recommendations to issues, break/fixes, projects, and governance rules accordingly
• Understand basic SAP role group design and security authorizations; engage security experts as needed to ensure sensitive information is protected

• Provide Order to Cash business process and SAP training and formal knowledge transfer around key integration points and cross-functional implications of processes.

• Share key learning points and system changes to the global Order to Cash & Finance community to increase business process knowledge and SAP proficiency.
• Ensure training materials and process flows are up-to-date based on latest system and business process changes

Requirements:

• An undergraduate degree in Finance, Information Technology, Business, or a related field (or equivalent work experience)
• Excellent English written and oral communication skills
• A minimum of 2 years of experience with business process knowledge and experiences in Finance or at least one Order to Cash process (Order management, or Intercompany)
• Strong SAP skills
• Previous experience in Order Management and/or Supply Chain department with customer facing responsibilities
• Effective project management skills to manage time, prioritize tasks, and implement mitigating steps to keep projects on schedule to meet deadlines

• SAP related project, consulting, problem resolution, or power user experience
• Ability to appropriately diagnose SAP and business problems, select or create alternative solutions, and effectively implement the solution
• Ability to work independently and as part of a global, virtual, cross-functional team
• Ability to cooperate with people at all levels of an organization
• A growth mindset and the learning agility to draw upon previous experiences and apply them to new situations
• Curiosity to uncover root causes of issues and the drive to correct and prevent them
• Action-oriented and persistent to work thru ambiguity
• Multi-lingual a plus