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Clients Communication Support fluent German

Clients Communication Support fluent German

Responsibilities:

· Communicate with landlords via phone and email.

· Resolve issues in a timely manner and escalate unresolved issues while following procedures.

· Data entry and process monitoring.

· Liaise with the Lease Processor Team to ensure correct issuing of leasing documents.

· Communicate with landlords: inbound and outbound calls, attempting to contact landlords and sending or reviewing emails to/from landlords.

· Prepare for call with landlords: includes reviewing and researching existing and/or new leases using the Company’s database/software system, internet and other various sources.

· Resolving issues in a timely manner and escalating unresolved issues while following procedures.

· Data entry: includes entering data into the Company’s database/software system, Microsoft Excel, Word, etc.

· Training: Assist with the training of new employees as required.

· Attend client meetings if necessary.

· Thriving in an international environment alongside other talented and innovated individuals

REQUIREMENTS

· Fluent German.

· Ability to communicate effectively and persuasively over the phone.

· Basic computer skills with Outlook, Excel and Word are required.

· Ability to priorities and be self-motivated with minimal supervision.

· Effective time management skills.

· Comfortable placing outbound calls.

Upload your CV/resume or any other relevant file. Max. file size: 39 MB.

Job Overview
Category
Category not defined
Offered Salary
35000 e gross p/year
Job Location
Dusseldorf, Germany
Job Type
Permanent
Consultant

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