German fluent Customer Service

the first point of contact for the world’s first class partners by phone and email; resolving basic questions and queries
providing accurate, valid, and complete information by using the right tools, methods, and processes
ensuring a high level of partner service and a positive partner experience
making effective decisions on when to escalate a case
supporting your colleagues with peer learning, and being open to feedback from others
positively participating in company events, and in weekly team meetings
taking part in new projects and tests that we may need your help with
Fluent German and good English required