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German fluent Credit Collection

German fluent Credit Collection

  • Permanent
  • Cork, Ireland
  • 35000-37000 gross p/y DOE USD / Year
  • Be seen as a “go-to” information resource for billings, payments, customer, master data and related internal business queries
  • Effectively analyse all outstanding customer aging through FSCM to identify collection priorities. Engage with customers by phone or email to prompt collections using market best practices.
  • Effectively track and resolve all customer disputes regarding billings, credits or payments.
  • Be responsible for daily cash application of payments from customers
  • Analyse account discrepancies to ensure the customer account is enabled for payment
  • Coordinate initiation and validation of O2C customer master data requests
  • Review key metrics & communicate to stakeholders to ensure KPIs are being met & improved
  • Support global/regional O2C projects with influence on accurate, efficient & compliant AR management
  • Support the overall O2C AR team by demonstrating flexibility in providing cover for team members and training of new team members
  • Ability to handle complexity and utilize analytical skills, with attention to detail
  • Ability to proactively & effectively analyse & resolve problems
  • Ability to effectively prioritize and complete key tasks and deliverables
  • Ability to respond flexibly and empathetically to customer needs, managing their expectations effectively
  • Ability to work in global team environment and communicate effectively with both internal business partners of all levels & disciplines as well as external Business Process Outsource org team members

Experience

  • MS Excel, Word and PowerPoint
  • Fluency in English & German language
  • Demonstrate a strong compliance oriented mindset & help to build a strong compliance culture
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Job Overview
Category
Category not defined
Offered Salary
35000-37000 gross p/y DOE
Job Location
Cork, Ireland
Job Type
Permanent
Consultant

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