Claims Officer Vietnamese

Location: Dublin, Ireland

Salary: 28-32K

Permanent

EU Passport or Irish Stamp 4

Responsibilities:

• Process claims within the agreed company SLA, Clear to Zero, and adjudicate each claim in accordance with our policy benefits to achieve company loss ratio targets
• Ensure accurate and efficient adjudication/investigation of each claim, ensuring timely follow-up of claims, to deliver a superior client experience and accurate reporting
• Consistently contribute to departmental success by meeting agreed personal and team targets for both productivity and quality
• Foster healthy inter-departmental relationships by responding to internal customer queries in a professional, solution focused manner to ensure an efficient response is provided
• Other Ad hoc duties as required

Requirements:

• Administrative experience
• Experience working with tight deadlines
• Strong Knowledge of Microsoft Office ( Excel, Word)
• Valid EU work permit with the ability to work full time year round
• Fluency in English and Vietnamese

We offer:

• Dynamic and Multinational working environment
• Trainings and programs dedicated to Learning and Development (e.g. free access to LinkedIn Learning)
• A wide range of employee benefits such as performance bonus, gift vouchers, health insurance, dental insurance, public transportation subsidy, childcare allowance etc.
• Open company culture, flexibility of working hours, giving you a hybrid working environment and the possibility to work a limited amount of days per year abroad.
• Discounts on our products
• Modern Offices